At Souqholic.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of personal information when you visit or shop on Souqholic.com:
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Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
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Non-Personal Identification Information: Your browser type, IP address, pages visited, and interactions on our website.
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Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience and track your behavior on our website.
2. How We Use Your Information
We use the personal information we collect to provide, improve, and personalize our services. This includes:
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Processing your orders and providing customer support.
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Sending you order confirmations, updates, and marketing communications (if you have opted in).
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Improving our website and offering personalized recommendations.
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Preventing fraud and protecting our business and customers.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data. All sensitive information, including payment details, is encrypted using secure socket layer (SSL) technology. We also use firewalls, antivirus software, and other security protocols to protect your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
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With trusted third-party service providers who assist us in operating our business, such as payment processors and shipping partners.
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If required by law, to comply with legal obligations or protect our rights and interests.
5. Your Rights
You have the following rights regarding your personal data:
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Access: You can request a copy of your personal information we have on file.
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Correction: You can correct or update your personal information.
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Deletion: You can request the deletion of your personal information, subject to certain conditions.
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Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences, analyze website traffic, and offer a better service. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: souqholic@outlook.com
Phone: +971 544 345 556
Website: www.souqholic.com